We get a number of questions relating to disability access and carer tickets at the venue for different events all the time, so in an effort to help you before you attend, we have listed some of them here for you to peruse before the event to make your visit as stress-free as possible!
The venue is fully accessible to ensure everyone has a safe and enjoyable experience.
Step-free access throughout the venue
Accessible toilets are available within public restroom areas
Ramps are provided across the ground floor and exterior areas
Lift access is available for upper-level spaces
Designated accessible parking spots near the entrance
Limited spaces available on a first-come, first-served basis
Free entry tickets are available for personal assistants supporting guests with access needs
Assistants must stay with the person they’re supporting during the event
Available for guests who cannot queue for long periods
Fast-Track access applies only to general entry (not guest-specific lines)
Fast Track available for individual guest autographs and photo sessions
Must have a valid ticket for each session before requesting Fast Track access
Tickets are limited and need to be requested at the time of purchase
Not added automatically and not available on the day of the event
To request any of the above tickets:
Contact Ticket Quarter at: Monopolyaccessibility@ticketquarter.co.uk
Include the following information:
Order Number
Nimbus Access Card Details
Ticket(s) required (subject to availability)
For more information about the Nimbus Access Card and how to register, please visit:
Nimbus Access Card Information
Guests under 16 must be accompanied by an adult
Personal assistant tickets are only issued for guests over 16