♿ Disability Access at Comic Con North East

Venue: Utilita Arena, Newcastle
The venue is fully accessible, with lifts, accessible entrances, and accessible toilets on all levels.


Accessible Facilities

  • Accessible toilets are available on every floor of the venue.

  • Motorised scooters and wheelchairs are permitted in all public areas.

  • Guide and assistance dogs are welcome.

  • Wheelchairs are not provided by the venue — please bring your own if required.


Tickets & Support for Disabled Visitors

  • Personal Assistant Ticket:
    If you hold a Nimbus Access Card displaying “+1” or “+2”, you are entitled to a free standard entry ticket for your Personal Assistant (PA).

    • The PA must remain with you throughout your visit.

    • This offer is available only to attendees aged 16 and over, as under-16s must be accompanied by an adult.

  • Fast-Track Entry:
    If your Nimbus Access Card shows the queuing symbol, you can request Fast-Track entry via a dedicated accessible queue.

    • This applies both to general entry and, where available, to autograph and photo session queues.

    • Important: Fast-Track tickets must be requested in advance — they cannot be issued at the venue.

    • You must already hold the relevant autograph or photo ticket before applying for Fast-Track access.

  • How to Request Accessible Tickets:

    1. Email: Monopolyaccessibility@ticketquarter.co.uk (the event’s ticket partner).

    2. Include:

      • Your order number

      • Your Nimbus Access Card details

      • The specific ticket(s) you would like (subject to availability)

    3. Submit your request before your visit to ensure a smooth experience.

  • For more information about the Nimbus Access Card scheme, please visit the link on the Comic Con North East ticketing page.


Notes & Conditions

  • Personal Assistant tickets are only issued to visitors with a valid Nimbus Access Card indicating eligibility (“+1” or “+2”).

  • Fast-Track places are limited — early application is recommended.

  • The Fast-Track option applies separately to general entry and to autograph/photo queues, depending on ticket type.

  • All visitors under 16 must be accompanied by an adult; Personal Assistant tickets are not available for under-16s attending on their own.