β™Ώ Disability Access

Comic Con Wales and ICC Wales are committed to accessibility. The venue is disabled-friendly with access to most, if not all, areas of the event.


🚻 Accessible Toilets & Changing Facilities

  • Accessible toilets are available throughout ICC Wales.

  • A Changing Places facility is also available, offering a spacious, safe, and clean environment for those who need it.


🦼 Motorised Scooters & Medical Equipment

If you plan to bring wheelchairs or motorised scooters, or have medical accessibility needs, please contact the venue in advance:
πŸ“§ generalenquiries@iccwales.com

Requests will be assessed individually to ensure ease of access and entry.


🎟️ Disability Access & Carer Tickets

Personal Assistant Ticket

  • Free standard entry for Nimbus Access Card holders with a +1 or +2 symbol.

  • The assistant must stay with the attendee throughout the event.


πŸš€ Fast-Track Entry

  • Available to Nimbus cardholders with the queuing symbol.

  • Applies to event entry only (not for guest queues).

  • Must be requested in advance.


⭐ Guest Auto/Photo Fast-Track (2025 Update)

  • Now issued per individual guest and separated into Autograph and Photo Fast-Tracks.

  • You must have a valid ticket for the guest before applying for Fast-Track.

  • Available to Nimbus cardholders with the queuing symbol.

  • Tickets are limited and must be requested with each order.

  • Fast-Track will not be issued on the day of the event.

  • Our new system allows us to issue 50–100x more accessibility Fast-Track tickets.


πŸ“ How to Request Accessible Tickets

Please email Monopolyaccessibility@ticketquarter.co.uk with:

  • βœ… Your Order Number

  • βœ… Your Nimbus Access Card details

  • βœ… The ticket(s) you’re requesting (subject to availability)

πŸ”— Learn more or apply for a Nimbus Access Card:
https://ticketquarter.co.uk/Online/article/accessibility-page


πŸ‘¨β€πŸ‘§ Policy for Under-16s

All attendees under 16 must be accompanied by an adult.
Personal Assistant tickets are only available to customers aged 16 and over.